City of Bethlehem

******IMPORTANT WATER SERVICE NOTIFICATION****** City of Bethlehem Water Customers The City of Bethlehem Water and Sewer Resources Department will be completing a critical portion of the construction project located along Willow brook Rd in Hanover Township, Lehigh County North of Lehigh Valley International Airport. This work will begin on Monday September 24th 2018 at 6:00AM and will continue until the work is completed which is estimated to take no longer than two (2) business days In order to complete this work it is necessary to reduce the water pressure in the system, hence you may notice a slight decrease in flow/pressure at your location. In addition, you may experience discoloration of water. If you experience discolored water, once construction has completed, please only run your cold water for five minutes at a time to clear your lines. If the water does not clear during the initial flow, please wait one hour and then run cold water again for an additional ten minutes. Repeat this step until clear, or if the condition last more than four to six hours please contact us and request to have someone dispatched to your location to investigate. Please be advised there will be no boil advisories during this time We take our responsibility to deliver safe, clean drinking water to our customers very seriously and are taking steps to minimize the impact to our customer’s daily activities during this project. Any questions or concerns can be directed to our Water Engineering Department at 610- 865- 7076 or contact our 24/7 Water Control Center at 610-865-7077.

Notice to City of Bethlehem Water Customers Beginning Monday June 11, 2018, contractors for the City of Bethlehem will be relocating one of the City’s water transmission mains along Willowbrook Road in Hanover Township, Lehigh County, north of LVIA Airport. This work is part of the broader project to widen Willowbrook Road in preparation for the opening of the new FedEx Distribution Facility later this year. The work is expected to be completed by the end of July 2018. This transmission main provides drinking water to a large part of our service territory, particularly customers in West Bethlehem and Hanover Township - Lehigh and Northampton Counties. The City and Contractors are taking steps to ensure that there should be no disruption of water service during this project. However, there is the possibility that a loss of water pressure or discolored water could occur at any time during this period. The City will provide immediate updates should any major disruptions occur and if any corrective actions are warranted. If you would like to update your emergency contact information please contact customer service at 610-865-7070. We monitor water chemistry in the distribution system every day and we continue to meet or exceed stringent Pa DEP limits on drinking water quality. There are no restrictions on water use and there are no boil water advisories at this time. Should you experience discolored water we advise that you do not let your water run continuously. Rather, run your cold water faucets only for a few minutes at a time until it begins to clear up. Repeat this step every hour or so until the water runs clear. We recommend that you do not run your hot water while you are experiencing discolored water and to use discretion when using water for routine chores such as washing clothes. We take our responsibility to delivery safe, clean drinking water to our customers very seriously and are taking steps to minimize the impact to our customer’s daily activities during this project. Any questions or concerns can be directed to the office of the Director of Water and Sewer Resources at the above number or contact our 24/7 Control Center at 610-865-7077. Thank you for your patience in this matter.

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